Privacy policy

Last Updated: August 18, 2026

This Privacy Policy describes how KARAHOME Solutions, Inc., operating the Bani Rugs brand ("Bani Rugs," "we," "us," or "our"), collects, uses, discloses, and protects your personal information when you visit banirugs.com (the "Site"), purchase our products, create an account, communicate with us, or otherwise use our services (collectively, the "Services").

KARAHOME Solutions, Inc. is a New York corporation located in Wappingers Falls, New York, United States.

For purposes of this Privacy Policy, "you" and "your" mean any visitor, customer, account holder, or other person whose personal information we collect through the Services.

By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, Services, or applicable legal and regulatory requirements.

When we update this Privacy Policy, we will post the revised version on the Site and update the "Last Updated" date above. Where required by law, we may provide additional notice regarding significant changes.

Personal Information We Collect

The personal information we collect depends on how you interact with Bani Rugs and our Services.

Information You Provide Directly to Us

We may collect information you provide directly to us, including:

• Contact information, such as your name, email address, telephone number, billing address, and shipping address.
• Order information, including products purchased, order history, billing and shipping information, and transaction details.
• Account information, such as your username, password, account preferences, and other information associated with your Bani Rugs customer account.
• Shopping information, such as products you view, add to your cart, save, or purchase.
• Customer service information, including messages, questions, feedback, or other information you provide when contacting us.
• Marketing preferences, including your preferences regarding promotional emails and text messages.
• Reviews and other content, including product reviews, photographs, comments, or other content you choose to submit through the Services.

You may choose not to provide certain information. However, doing so may prevent you from using certain features or completing a purchase.

Payment Information

Payments may be processed through services such as:

• Shopify Payments
• Shop Pay
• PayPal
• Apple Pay
• Google Pay
• Credit and debit card payment providers

Payment information is generally processed directly by the applicable payment provider. Bani Rugs may receive transaction information, payment confirmation, billing details, and other information necessary to complete and manage your order.

Information We Collect Automatically

When you visit or interact with our Site, we and our service providers may automatically collect certain information about your device and use of the Services.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Network information
• Referring website
• Pages and products viewed
• Time spent on the Site
• Shopping activity
• Interactions with advertisements
• Cookie and device identifiers
• General location information derived from your IP address

We may collect this information using cookies, pixels, tags, web beacons, software development kits, and similar technologies.

Information We Receive From Third Parties

We may receive personal information from companies that help us operate, market, analyze, and improve Bani Rugs.

These third parties may include:

• Shopify, which provides our e-commerce platform and related services.
• Payment processors and digital payment providers.
• Shipping, delivery, and fulfillment companies.
• Marketing and advertising providers.
• Analytics providers.
• Customer service and technology providers.
• Social media and advertising platforms.

Information received from third parties is handled in accordance with this Privacy Policy and applicable law.

How We Use Your Personal Information

We may use personal information for the following purposes:

Providing Products and Services

We use personal information to:

• Process and fulfill orders.
• Process payments.
• Arrange shipping and delivery.
• Provide order confirmations and shipping updates.
• Manage returns, exchanges, and refunds.
• Maintain customer accounts.
• Provide customer service.
• Respond to questions and requests.
• Manage product reviews.
• Maintain records related to transactions.

Marketing and Advertising

Where permitted by applicable law, we may use personal information to communicate with you about Bani Rugs products, promotions, collections, offers, and other information we believe may interest you.

This may include marketing through:

• Email
• SMS/text messages
• Meta/Facebook/Instagram
• Google
• Pinterest
• TikTok
• Other advertising and marketing platforms

Where consent is required, we will request your consent before sending marketing communications or using certain tracking technologies.

You may unsubscribe from promotional emails by using the unsubscribe link included in the email.

If you have opted into promotional text messages, you may opt out by following the instructions included in those messages.

Opting out of promotional communications does not prevent us from sending transactional communications concerning your orders, account, payments, shipping, customer service requests, or other non-promotional matters.

Analytics and Improving Our Services

We may use personal information and Usage Data to understand how visitors interact with Bani Rugs, analyze website performance, improve our products and Services, identify popular products and content, and improve the customer shopping experience.

We may use analytics and advertising services including:

• Google Analytics
• Google Ads
• Meta/Facebook/Instagram advertising tools
• Pinterest
• TikTok

Security and Fraud Prevention

We may use personal information to detect, investigate, prevent, and respond to suspected fraud, unauthorized transactions, security incidents, illegal activity, abuse, or other activity that could harm Bani Rugs, our customers, or others.

Legal and Business Purposes

We may use personal information when reasonably necessary to:

• Comply with applicable laws and legal obligations.
• Respond to lawful requests from government authorities.
• Enforce our policies and agreements.
• Establish, exercise, or defend legal claims.
• Protect our rights, customers, property, and Services.
• Maintain appropriate business and tax records.

Cookies and Tracking Technologies

Like many online stores, Bani Rugs uses cookies and similar technologies to operate and improve our Site.

Cookies may be used to:

• Keep the Site functioning properly.
• Remember your preferences.
• Maintain your shopping cart.
• Enable account functionality.
• Understand how customers use our Site.
• Measure website and advertising performance.
• Help prevent fraud.
• Deliver and measure advertising.
• Personalize your shopping experience where permitted.

Some cookies are necessary for the Site to function, while others may be used for analytics, personalization, or advertising.

Depending on your location, you may be presented with controls that allow you to accept, reject, or manage certain cookies and tracking technologies.

You may also configure your browser to reject or remove cookies. However, disabling certain cookies may affect the functionality of the Site.

Interest-Based and Targeted Advertising

Bani Rugs may work with advertising partners such as Meta, Google, Pinterest, and TikTok to measure advertising effectiveness and show advertising that may be more relevant to you.

These partners may receive or collect information such as:

• Device and browser information
• Cookie or advertising identifiers
• IP address
• Pages and products viewed
• Shopping activity
• Interactions with advertisements
• Purchase-related information

We do not sell personal information in exchange for money.

However, certain disclosures of personal information to advertising and marketing partners may be considered a "sale," "sharing," or use for "targeted advertising" under certain U.S. state privacy laws, even when no money is exchanged.

Where required by applicable law, you may have the right to opt out of these activities.

Bani Rugs may also recognize legally required browser-based privacy preference signals, such as Global Privacy Control, where applicable.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate Bani Rugs and provide our Services.

These parties may include:

Shopify

Our store is powered by Shopify. Shopify may process personal information in connection with hosting our Site, checkout, payments, customer accounts, analytics, security, and other e-commerce services.

Payment Providers

We may disclose information to payment processors and providers such as Shopify Payments, Shop Pay, PayPal, Apple Pay, Google Pay, and applicable credit and debit card payment networks.

Shipping and Fulfillment Providers

We may disclose information such as your name, shipping address, contact details, and order information to shipping carriers, logistics providers, and fulfillment partners as necessary to deliver your order.

Marketing and Analytics Providers

We may disclose or make information available to advertising, marketing, and analytics companies, including Meta, Google, Pinterest, and TikTok, subject to applicable privacy laws and your available privacy choices.

Service Providers

We may work with providers that assist with:

• Website hosting
• IT services
• Data storage
• Analytics
• Fraud prevention
• Customer support
• Email and SMS communications
• Order management
• Shipping and logistics
• Professional services

These providers may access personal information only as reasonably necessary to provide their services to us.

Legal Requirements

We may disclose information if we reasonably believe disclosure is necessary to comply with applicable law, court orders, subpoenas, government requests, or other lawful processes.

We may also disclose information where reasonably necessary to protect Bani Rugs, KARAHOME Solutions, Inc., our customers, employees, property, rights, or others.

Business Transactions

If KARAHOME Solutions, Inc. is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

User-Generated Content

Our Services may allow customers to submit product reviews, photographs, comments, or other content.

If you choose to publish information in a public area of the Site, such as a product review, that information may be visible to other visitors and the public.

Please avoid including sensitive or private personal information in content you intend to make publicly available.

We cannot control how third parties may use information that you voluntarily make public.

Third-Party Websites and Services

Our Site may contain links to websites, social media platforms, payment services, or other online services operated by third parties.

Bani Rugs does not control the privacy, security, or data-handling practices of independent third parties. When you leave our Site or interact directly with a third-party service, that third party's privacy policy and terms may apply.

We encourage you to review the privacy policies of third-party services you use.

Children's Privacy

The Bani Rugs Services are not intended for children, and we do not knowingly collect personal information from children.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

We do not knowingly sell or share personal information of individuals under 16 years of age for purposes regulated as the sale or sharing of personal information under applicable privacy laws.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic communication, database, or method of transmitting information over the Internet can be guaranteed to be completely secure.

You should avoid sending sensitive or confidential information through unsecured communication channels.

If you create a Bani Rugs account, you are responsible for maintaining the confidentiality of your login credentials and should contact us if you believe your account has been accessed without authorization.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information may depend on factors including:

• The duration of our relationship with you.
• Whether you maintain a customer account.
• Order and transaction record requirements.
• Tax and accounting requirements.
• Fraud prevention and security needs.
• Legal or regulatory obligations.
• Dispute resolution.
• Enforcement of our agreements and policies.

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have some or all of the following rights regarding your personal information:

Right to Access or Know

You may have the right to request information regarding the personal information we maintain about you and how we collect, use, or disclose it.

Right to Correction

You may have the right to request correction of inaccurate personal information.

Right to Deletion

You may have the right to request deletion of certain personal information we maintain about you, subject to applicable exceptions.

Right to Data Portability

You may have the right to request a portable copy of certain personal information.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Where applicable, you may have the right to opt out of certain disclosures considered a sale or sharing of personal information or the processing of personal information for targeted advertising.

Right to Object or Restrict Processing

Depending on your jurisdiction, you may have the right to object to or request restrictions on certain processing of your personal information.

Right to Withdraw Consent

Where our processing is based on your consent, you may withdraw that consent, subject to applicable law.

Withdrawal of consent does not affect processing that occurred before your withdrawal.

Right to Appeal

In certain jurisdictions, you may have the right to appeal a decision we make concerning a privacy request.

Marketing Choices

You may opt out of promotional emails at any time by clicking the unsubscribe link in our marketing emails.

You may opt out of promotional SMS/text messages by following the opt-out instructions provided with those messages.

Even after opting out of marketing, we may continue to send communications necessary to manage your purchases, account, shipping, payments, returns, or customer service requests.

Exercising Your Privacy Rights

To submit a privacy request, please contact us at:

contact@banirugs.com

Please describe your request and provide sufficient information for us to reasonably identify the records associated with you.

We may need to verify your identity before fulfilling certain requests.

Where permitted by applicable law, you may also designate an authorized agent to submit a request on your behalf. We may request documentation demonstrating that the agent has authority to act for you and may also request direct verification from you.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

We will respond to valid privacy requests within the time required by applicable law.

European Customers

If you are located in the European Economic Area or another jurisdiction that provides similar data protection rights, Bani Rugs may process personal information based on one or more lawful grounds, including:

• Performance of a contract with you, such as processing and delivering your order.
• Compliance with legal obligations.
• Our legitimate interests in operating, protecting, and improving our business and Services, where those interests are not overridden by your rights.
• Your consent, where consent is required.

Depending on applicable law, you may have rights including access, correction, deletion, restriction, objection, portability, and withdrawal of consent.

You may also have the right to lodge a complaint with the data protection authority responsible for your country or region.

Canadian Customers

If you are located in Canada, you may have privacy rights under applicable Canadian federal or provincial privacy laws.

These rights may include requesting access to personal information we maintain about you, requesting corrections, withdrawing consent where applicable, and asking questions about how your personal information is handled.

You may contact us at contact@banirugs.com regarding these rights.

International Data Transfers

Bani Rugs and KARAHOME Solutions, Inc. are based in the United States.

If you access our Services from Canada, Europe, or another country outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Privacy and data protection laws in those countries may differ from those in your country of residence.

Where applicable law requires safeguards for international transfers, we or our service providers may use recognized legal mechanisms, including contractual safeguards or other approved transfer mechanisms.

Complaints

If you have a question or complaint regarding how Bani Rugs handles your personal information, please contact us first at contact@banirugs.com.

We will review your concern and respond as appropriate.

Depending on where you live, you may also have the right to contact or file a complaint with your local privacy or data protection authority.

Contact Us

If you have questions about this Privacy Policy, would like to exercise an applicable privacy right, or have concerns about how we handle personal information, please contact:

Bani Rugs
A brand of KARAHOME Solutions, Inc.
2723 W main st Wappingers Falls, New York United States

Phone: +18457189286

Email: contact@banirugs.com